Shipping Policy

At Sam Socks, we are committed to delivering your order safely and as quickly as possible across Egypt.

Delivery Coverage

We currently deliver to all governorates across Egypt, including major cities and remote areas, through our trusted delivery partners.

Delivery Time

• Cairo & Giza: 1–3 business days
• Other governorates: 2–5 business days
• Remote areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and order details. Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Processing

Orders are usually processed and prepared for shipment within 1–2 business days after the order is placed.

Orders placed during weekends or public holidays may be processed on the next business day.

Tracking Your Order

Once your order has been shipped, you may receive a confirmation message with your delivery details and tracking information, when available.

Delivery Attempts

Our delivery partner may contact you by phone before or during delivery. Please make sure that the phone number and delivery address provided at checkout are accurate and reachable.

If the courier is unable to deliver your order after the available delivery attempts, the order may be returned to us.

Incorrect Address or Phone Number

Please carefully review your shipping information before completing your order. Sam Socks is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or unreachable phone numbers.

If you need to update your shipping information, please contact us as soon as possible after placing your order. We will do our best to assist you before the order is shipped.

Delays

While we always do our best to meet the estimated delivery times, occasional delays may occur due to high order volumes, holidays, weather conditions, courier issues, or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team and we will assist you in tracking your shipment.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our Contact Us page or the available customer support channels on our website.

Thank you for choosing Sam Socks.